Effective Date: 18-01-2025
Welcome to Black Turban Travels and Guide! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Services
We provide travel guide services in Amritsar, Himachal, and Jammu. Our services include curated tours, travel planning, and local guidance to ensure a memorable experience.
2. Booking and Payments
- All bookings must be made through our website or authorized channels.
- Payments are required to confirm your booking and can be made via the methods provided on the website.
- Cancellation and refund policies are outlined below.
3. Cancellations and Refunds
- Cancellations made more than 4 days prior to the scheduled date are eligible for a 50% refund.
- No refunds will be provided for cancellations made less than 2 days prior to the scheduled date.
- Refunds will be processed within 7 days of cancellation approval.
4. Responsibilities and Liability
- We strive to provide accurate information and quality services. However, we are not responsible for unforeseen circumstances, including delays, cancellations, or changes due to weather, political issues, or other factors beyond our control.
- Travelers are responsible for their personal belongings and must adhere to local laws and guidelines.
5. Privacy and Data Protection
We value your privacy and handle your personal information in accordance with our Privacy Policy. Please review it for details on how we collect, use, and protect your data.
6. Prohibited Activities
Users are prohibited from:
- Using our website for unlawful purposes.
- Misrepresenting information during booking or interactions.
- Engaging in activities that disrupt the website’s functionality.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
8. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of courts in India.
9. Contact Us
For questions or concerns regarding these terms, please contact us:
Email: contact@blackturbantravelandguide.com
Phone: +91 98158-94686
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.